It is pretty interesting how CRA auditors are so quick to criticize Canadians for what is called, "Gross Negligence," yet they can screw up worse, and still think they don't have a duty of care.

But the tide is changing, the public is becoming more and more aware that CRA can be held accountable, watch what happens in 2015... trouble is brewing in paradise. There is a public servants act, that CRA is obligated to observe. That is where the proverbial poop is going to hit the fan.


GUELPH— Mark Villeneuve says he was shocked to find out he was dead. He had no idea.

The 45-year-old man received a letter from Canada Revenue Agency in November addressed to "the estate of the late Mark Villeneuve," notifying the recipient of money owed. The recipient of the letter was asked to pay back an already-cashed GST credit, due to Villeneuve's supposed passing.

Earlier this month, another document arrived from Human Resources and Skills Development Canada Pension Plan, also referencing the man's demise. Villeneuve said he was surprised and laughed at the mistake, but was concerned at the same time. He wanted to know how the government came to the conclusion he was dead.

During an interview last week, he displayed the different federal documents on a table in his Guelph apartment building along with his driver's license, to prove his identity.

When Villeneuve called the revenue agency to inform them of the mistake, he said he was told someone may have mistakenly provided his social insurance number when reporting someone else's death. Either that, or the number someone else provided was typed in wrong into their database.

"Don't they require a death certificate?" he said, adding the mix up was surprising and frustrating. "Somebody could prank and call in and say someone had died."

Villeneuve has been receiving monthly disability payments from Canada Pension Plan since June of 2014. He said he left Linamar in the fall of 2013 due to health reasons.

When he received his cheque from Canada Pension Plan earlier this month, the statement had a different nine-digit number in the social insurance number column.

He said the agency told him it was his account number, but Villeneuve didn't buy it.

"That's somebody else's SIN number," he said. "If I have someone else's social insurance number, it's totally possible for my social insurance number to be on someone else's cheque."

The statement also had a different code written on it. Instead of the code for "disability pension", which was usually there, there was a code for "death benefit".

Last week, Villeneuve signed a disclosure consenting to allow Canada Pension Plan officials to provide information about his case to the Guelph Mercury. Although government officials received the disclosure last week, they have not responded to media requests for comment.

The Canada Revenue Agency was also not available for a telephone interview, but it provided an email response.

The agency is most often notified of date of death information through the provincial vital statistics offices, such as ServiceOntario, said agency spokesperson Neil Shalapata. When an individual calls to report that someone has died, they are asked to provide a complete copy of the will, signed and witnessed under provincial law as well as the death certificate.

Shalapata said he could not comment on Villeneuve's case specifically, but said whenever the agency has incorrect information, immediate steps are taken to correct the records.

"In cases where the source of the mistake is known, the CRA does follow-up with the taxpayer," he said.

Villeneuve is still waiting for answers from Canada Revenue Agency in how the service came to think he was dead. The Guelph man said he's now demanding the agency provide proof to him that it did not give him someone else's social insurance number.

Because he hasn't heard a straight answer from the government since the incident began last fall, he said he's actively worried about identity theft.

"Our social insurance numbers could be flying all over the place," he said.

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